Do not believe the picture you see on the Google search because this place looked nothing like the picture. When we first saw the location we were immediately concerned about security and it turned out we had a right to be concerned. We moved in on a Saturday and the following Saturday we moved out because someone was obviously trying to break into our unit. The only thing that saved the $10,000 worth of stuff we had in our unit was our lock. The day we moved out I showed management the damage to our lock and I was told I would only have to pay for the week I was in the unit and "I will have a talk with my security person". That turned out to be a lie when a month later I was told they would not refund me any money because "my stuff wasn't stolen". Poor security( if there even is security provided) and for very poor customer service. Please stay away from this site.
NO STAR!!! VERY BAD PLACE NOT FRIENDLY AND (VERY UNPROFESSIONAL).... DO NOT GO HERE... I AM DISGUSTED BY THE WAY THEY RUN THIS PLACE....
If I could rate this location lower than 1 star, I would. They make mistake after mistake, and instead of apologizing, they try to blame you. Rude and unprofessional. When you ask for the contact information for the district manager, they tell you that district will not help you - that they are not allowed to release that information because district does not want to talk to you. District seemed very happy to talk to me and resolve my concerns. Unprofessional.
Horrible, No Security, Poor parking lot for access to inside storage, NOOOO customer service, Rude and totally unprofessional. These people need some serious training.
NO STARS!!! and the brick bldg IS NOT 1st choice thievery ! Very unprofessional people in the office, they lie about security, they lie about fixing their units, they lie about any problems they’ve had. This place should be shut down or a major overhaul-starting with office personnel! The older woman accused me of breaking into my own unit-I guess she got a little worried that I might go to police about the 4/5 times unit was broken into previously. Seems like an inside job to me. Do Not Use this place!
1st Choice Storage is a US Storage based in Semmes, Alabama. 1st Choice Storage is located at 8990 Moffett Rd, Semmes, AL 36575, USA.
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